Yes, we offer curated essential oil kits that bundle popular oils together — a good starting point if you're new to aromatherapy or blending.
Yes, we currently offer free shipping on all domestic orders. We also run a free-gift offer on orders above ₹199 — check the gift catalogue on our homepage for current options.
Orders placed before 2 PM, Monday to Friday, are processed and dispatched the same day; orders placed after 2 PM ship the next business day. Orders placed on weekends or public holidays are dispatched on the following business day.
Yes, we ship to 100+ countries. International orders may be subject to import duties and taxes charged by your local customs office, which are the customer's responsibility — we'd recommend checking with your local customs before ordering.
Unfortunately, once an order is placed we're unable to modify the delivery address. Please double-check your address at checkout. Note that we also do not ship to P.O. boxes.
Once your order is dispatched, you'll receive a confirmation email with tracking details. You can also track your order any time using our order tracking page.
You can raise a return request from your account's “Returns” section, or contact us directly at cs@deveherbes.com / +91 93551 12020 with your order number and reason for return.
Once
your returned item is received and inspected, refunds are processed to your
original payment method. Exact timelines depend on your bank or payment
provider — our team will keep you updated once the return is approved.
Most essential oils are highly concentrated and should be diluted with a carrier oil (like almond, coconut, or jojoba oil) before applying to skin or hair. Undiluted application can cause irritation for some users. Always check the product label for specific dilution guidance.
Yes, we recommend a patch test before first use - apply a small diluted amount to your inner arm and wait 24 hours to check for any reaction, especially if you have sensitive skin.
Some essential oils aren't recommended during pregnancy or for young children. We'd advise checking with a qualified doctor or certified aromatherapist before use in these cases.
Our essential oils are intended for topical and aromatic use (skin, hair, and diffusers) unless a specific product states otherwise. Please don't ingest an oil unless the label explicitly says it's safe for internal use.
Store oils in a cool, dry place away from direct sunlight, with the cap tightly closed. This helps preserve their potency and shelf life.
We accept major debit/credit cards, UPI, net banking, and other standard checkout options. Prices can also be viewed in AUD, CAD, CNY, EUR, GBP, or USD for international customers.
Enter your coupon code at checkout in the “discount code” field before completing payment. Our coupon codes are seasonal and change from time to time, so please check the current active code on our homepage banner or newsletter before applying it.
On qualifying orders (currently above ₹199), you can choose a free gift from our gift catalogue at checkout or right after placing your order.
Yes,
we offer wholesale purchasing for businesses, spas, salons, and resellers.
Visit our Wholesale Purchase page to see requirements and get in touch with our
team for pricing.
Yes, we run an affiliate program. You can sign up through the Affiliates section in your account to start earning on referred sales.
No, guest checkout is available. Creating an account, however, lets you track order history, save addresses, and manage returns more easily.
You can reach us at cs@deveherbes.com, call or WhatsApp us at +91 93551 12020, or use the Contact page on our website.